FREQUENTLY ASKED QUESTIONS
1. MUSIC PLAYS SERVICE
We always try to start delivering your streams within 48 hours, once we are online. However, on occasion, it may take a max of 72 hours to start delivering your order. Additionally, it will take max 1-12 weeks to complete depending on your volume of plays. For example, 500k streams typically takes up to 12 weeks to complete.
Mostly, our Listeners from Mixed of UK, USA, Franch, Germany and other International Countries .If you looking for Country Targeted Listeners, simply email us at email@example.com after your purchase.
No, Our streams are High quality, lifetime guaranteed and stable . You will not lose any of our Listeners in the future. However, if you have any issue, feel free to contact us anytime, our friendly customer support will help you 24/7.
No, you don’t have to provide us any kind of access or password. Just send us your track URL.
If you have any issue or any question, you can contact with our customer support. Our Support team will reply you within 24 hours.
2. PURCHASES & SUBSCRIPTIONS
If you have any questions or concerns about your purchase or subscription, please email us at firstname.lastname@example.org and we will reply to you within 24 hours.
Prior to your order beginning delivery, you may cancel at any time for a full refund. If this Agreement is not terminated before the project is complete, the Customer will be obligated to pay for the work until completion. If payment has been provided and the agreed upon services have not been delivered, Trak Kick will refund The Client the pro rata portion of the work that has not been completed Trak Kick shall provide detailed invoices and shall maintain, and provide, upon request, back-up documentation for a period of one year from the date of the respective invoices. No refunds will be issued past 14 days from date of purchase. Please email us at email@example.com and we will reply to you within 24 hours.